The WAFT / Contact
Talk to us.
Order support, scent guidance, wholesale or something oddly specific. Send it through.
Choose a channel
Email for detail. WhatsApp for speed.
Both reach a real person. Use email when the enquiry needs context, attachments or an order trail. Use WhatsApp when you need a quicker answer or help choosing a scent.
Best for order support, wholesale and stockist conversations, custom requests, event enquiries and anything that needs proper context.
hello@thewaft.co.za Send emailBest when you need a quicker answer, help choosing a scent, or a human before your cart becomes a personality test.
064 797 1550 Open chatSend a message
Leave the details. We will handle the reply.
Use the form for product questions, scent guidance, order or delivery support, wholesale, stockist enquiries and custom scent or event requests.
Order issue? Add your order number to the message so we can move faster.
Help us help you
A little context gets you a better answer.
Scent guidance
Tell us the room, the mood you want and what you normally dislike. That narrows things down quickly.
Order support
Include your order number and a concise description of what happened so we can trace it properly.
Wholesale or custom
Tell us who you are, where you are based and what kind of range, volume or event you have in mind.